Privacy Policy

Effective Date: 25 July 2025

Matthew James Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Who We Are

Matthew James Limited is a construction and project management company based in the Isle of Man.

Company Number: 134
Registered Address: Athol Garage Building, Balthane Road, Ballasalla, Isle of Man, IM9 2AF
Email: info@matthewjames.im

2. What Personal Data We Collect

We may collect and process the following categories of data:
- Identity Data: name, title, date of birth
- Contact Data: address, email address, telephone numbers
- Project Data: property address, drawings, planning details, specifications
- Financial Data: bank account and payment card details, invoices
- Employment Data: CVs, references, certifications (for applicants)
- Technical Data: IP address, browser type and version, time zone setting, and usage data
- CCTV images: if you visit one of our offices or active construction sites

3. How We Collect Your Data

We collect data in the following ways:
- Direct interactions: when you fill in forms, contact us by phone/email, or meet in person
- Through our website: via cookies or form submissions
- From third parties: such as consultants, agents, or referrers
- Publicly available sources: such as planning portals or professional directories

4. How We Use Your Data

We use your personal data to:
- Respond to enquiries
- Provide estimates, quotations, and deliver services
- Manage contracts and supply chain relationships
- Conduct due diligence on suppliers and subcontractors
- Administer payments and accounts
- Send project updates and service communications
- Comply with legal, tax, and regulatory obligations

5. Legal Basis for Processing

We rely on the following lawful bases:
- Contract: to perform a contract or take steps at your request
- Legal Obligation: to comply with applicable laws and regulations
- Legitimate Interests: for running our business, managing services, and network security
- Consent: for sending marketing communications or where legally required

6. Sharing Your Data

We may share your information with:
- Employees and authorised subcontractors
- Consultants, architects, engineers, and surveyors
- Legal, insurance, and financial service providers
- IT and cloud service providers
- Regulatory authorities and law enforcement if required

7. Marketing

We may use your personal data to send you information about our services. You can opt out of marketing at any time by contacting us at info@matthewjames.im.

8. CCTV

We may use CCTV at our offices and some construction sites for health and safety, crime prevention, and project monitoring purposes. Images are retained securely and only accessible to authorised personnel.

9. Cookies and Website Tracking

Our website uses cookies to improve user experience, analyse traffic, and support marketing. You can manage cookie preferences through your browser settings.

10. How We Protect Your Data

We implement appropriate technical and organisational measures, including access controls, encryption, staff training, and secure IT systems.

11. International Transfers

Where data is processed outside the Isle of Man, we ensure it is protected by appropriate safeguards such as standard contractual clauses.

12. How Long We Keep Your Data

We retain data only as long as necessary, including:
- Enquiries: up to 3 years
- Project records: typically 7 years
- Financial records: as required by law
- CCTV: up to 30 days unless required for investigation

13. Your Rights

You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Isle of Man Information Commissioner

14. Contact Us

If you have any questions about this policy or how your data is handled, contact:

Matthew James Limited
Athol Garage Building, Balthane Road, Ballasalla, Isle of Man, IM9 2AF
Email: info@matthewjames.im